Estimate Terms & Conditions

These terms and conditions shall confirm the agreement between Reactive Contractors Ltd and the above-named client regarding services to be carried out at the above address. This is a receipt of acknowledgement that Reactive Contractors Ltd and the client agree the following Services agreed on the quotation number.

Services

Reactive Contractors Ltd shall provide services on the agreed start date, stated above. Providing all tools and materials to ensure the highest standard of work and that the appointment will be completed in good time; provided that all factors are favourable, circumstances beyond our control for example severe weather, availability or late delivery of products, strikes, and/or failure of other sub-contractors of the client to complete other necessary work prior to project start. In this instance Reactive Contractors Ltd will endeavour to inform the client in good time. Once Reactive Contractors Ltd and the above-named client have agreed a concept and terms and conditions have been signed, any extra work or alterations will be subject to a requote and additional costs.

We will repair any workmanship related problems that you report to us within the first 4 weeks after installation. Damage to our work is not covered. We are responsible for the correction of our immediate work only such as, broken or cracked joints, deteriorated joints loose stones or bricks Reactive Contractors Ltd are not responsible for the repairs to work that is the result of deterioration of joints or masonry surfaces due to over exposure from water, mould, fungus, fire and use of any chemical. Reactive Contractors Ltd are not responsible for repairs to partial or complete collapsing of the structure from any act of nature, including hurricane, lightening, flood, fire, etc., Cracking in masonry surfaces due to settling, shifting, abuse from new construction by location of new work, collision (human or mechanical) ,Improper use of structure (heavy machinery or large delivery vehicle) We strongly advise clients not to walk on newly laid surfaces for a minimum of 48 hours, surfaces found to have been walked on before they have set will not be the responsibility of Reactive Contractors Ltd.

Payment

Residential—A non-refundable deposit of 50% of the total amount will be paid 14 days before the agreed start date; the remaining balance must be paid in full on receipt of invoice, or as per the agreement in place when a finance package is taken out.  Or if the project is for immediate attendance, then payment will be immediately due on completion of works completed. All materials belong to Reactive Contractors Ltd until payment has been made in full.

Late payments will incur 8.9% interest per month above the Bank of England Base Rate, after 14 days of non-payment Reactive Contractors Ltd will take action to recover the debt. Commercial—Either a purchase order will be required to secure the project and prices agreed, or in some cases a pro forma will be required.

Once the project has been completed and signed off by the customer/client we will raise the final invoice and payment will be made within 14 days.  All materials belong to Reactive Contractors Ltd until payment has been made in full.